Managed AI Operations
We run your AI ops so you don't have to hire for it.
An always-on AI operations team for a flat monthly fee. We monitor your workflows, ship new ones every month, train new hires, and hand you a one-page report your board will actually read.
THE PROBLEM
You have AI in production. Now what? The team that built it is moving on, vendors keep changing, models drift, and there is no one accountable for keeping the system honest, current, and improving every month.
- Workflows that quietly degrade because nobody is watching the metrics.
- Models and tools that change every quarter and require constant attention.
- New hires who cannot ramp on systems with no documentation.
- Boards that want a number every month and a story every quarter.
THE APPROACH
We become your fractional AI operations team. We monitor what is live, fix what breaks, ship what is next, train your people, and give leadership a one-page monthly report that ties AI to business outcomes.
Process
- Onboarding, week 1 and 2: We inventory your live workflows, instrument monitoring, document runbooks, and align on the next 90 days of roadmap.
- Every week: Monitoring review, incident response, prompt and policy tuning, and async updates to the workflow owner.
- Every month: One to three new workflows shipped, a one-page report on usage, savings, incidents, and a recommended next bet.
- Every quarter: Strategy review with leadership, vendor and architecture reassessment, and refreshed roadmap for the next 90 days.
Deliverables
- 1 to 3 new workflows per month: Continuous delivery of new automations and assistants, scoped to fit your monthly capacity and priorities.
- Monitoring and optimization: Active monitoring of latency, cost, accuracy, and usage, with weekly tuning to keep performance and economics on plan.
- Quarterly strategy review: A working session with leadership to revisit priorities, vendors, and architecture, and to commit the next 90-day roadmap.
- One-page board-ready report: A monthly report that ties AI activity to dollars, hours, and outcomes, in language your board can act on.
Outcomes
- A growing portfolio of working AI without growing headcount.
- Predictable monthly cost instead of project-by-project budgeting.
- A board narrative that compounds quarter over quarter.
- A safety net so live workflows do not silently degrade.
Who it is for
- Companies with one or more workflows already in production.
- Leaders who want AI as a capability, not a side project.
- Teams that prefer a flat monthly fee over hiring an AI ops function.
Frequently asked questions
What is the minimum commitment?
Three months to give monitoring and the first ship cycles room to land. After that it is month-to-month with 30 days notice.
Do you replace our internal team?
No. We work alongside your team, transfer knowledge, and document everything so your people grow into ownership.
What if we want to bring AI ops in-house later?
We design the engagement so handoff is the goal. Runbooks, dashboards, and training are part of the deliverable from day one.
Can you cover multiple business units?
Yes. Larger plans cover multiple BUs with shared monitoring and per-BU reporting.