National insurance brokerage
Financial Services, 320 employees
Challenge
An assessment surfaced 14 viable workflows but every department was lobbying to go first. CFO wanted a defensible 90-day plan with real numbers before any tool was bought.
What we did
Three weeks of architecture, vendor evaluation, and ROI modeling. Each workflow scored, sequenced into three phases, and assigned an owner with KPIs and a 30-60-90 review cadence.
Result
Procurement signed off in one meeting. Phase one shipped on time, three months ahead of the original internal estimate, with savings exactly inside the modeled range.
14
Workflows phased
9
Vendor decisions
$1.4M
Modeled annual ROI
